Job Description for Key Account Manager (m/w/d)

You know the travel industry. You love building customer relationships and delivering real value. You don't just want to manage – you want to shape.

At Peakwork, you won't be working for just any software company. You'll be working for the platform that leading tourism companies like TUI and DER Touristik trust – and you'll become part of a team that's rethinking global travel distribution.

Since 2023, Peakwork has been part of Constellation Software (TSX:CSU), one of the world's largest software companies for VMS (Vertical Market Software).

WHAT YOU'LL DO

You take ownership – from the very first conversation through to a long-term partnership.

  • You're the primary contact for tour operators and OTAs – you know their world and speak their language.
  • You negotiate and renew contracts with confidence, while keeping a firm handle on revenue planning and controlling.
  • You prepare client meetings – whether digital or in person – with strong content, and run them with a clear focus on results.
  • You coordinate incoming requests from all channels (email, phone, ticket, in person) and smoothly transfer them into internal processes.
  • You independently calculate, create and negotiate offers – and keep all relevant data clean and up to date in the CRM.
  • You spot cross- and upsell potential with existing partners and turn it into concrete offers.
  • You actively feed customer feedback into product development – your voice carries weight.
  • At trade fairs and events, you represent Peakwork with passion and presence.
  • You keep an eye on the market: FVW, industry news, competitors – you know what's happening.

WHAT YOU BRING

You don't have to be a superhero – but you do need fire.

  • Real passion for sales – you love connecting with people and want to close deals.
  • Commercial or technical training / degree – the field is open, drive is what counts.
  • At least 3 years of experience in sales of digital products or software in the travel industry.
  • You understand complex software solutions – and can communicate them clearly and convincingly.
  • You thrive working independently. You set your own goals and achieve them.
  • Very good German skills and fluent English; additional languages are a real plus.
  • Willingness to travel – you go where the decision-makers are.

WHAT WE OFFER

  • A performance-based bonus model.
  • A permanent employment contract, so you can build a long-term future with us.
  • Flexible working hours, the option to work remotely, and workation.
  • Discounts on Jobrad and Jobticket.
  • Breakfast, lunch and drinks – all inclusive.
  • Regular training and development, both internal and external.
  • A buddy programme: an experienced colleague supports you as you get started.
  • Unique teamwork and space for digital innovation.
  • Foosball, darts and PlayStation – for a quick energy boost with your colleagues.
  • Legendary Peakwork parties – from the summer party to the Christmas celebration, Carnival and team events.

Ready for your next move? Join our dynamic and highly motivated team of digital pioneers and kickstart your career at Peakwork today.

We look forward to receiving your compelling application (PDF), including your salary expectations, your earliest possible start date, and how you heard about us, at jobs@peakwork.com!

Please submit your documents in a non-editable format (PDF).

Peakwork GmbH

Stefanie Wasserfuhr