Peakwork stands for digitalizing the global travel industry. Leading tourism companies such as TUI and DER Touristik rely on Peakwork solutions for the distribution of their holiday offers.
Become a part of the dynamic Peakwork crew and have your career take off.
WHAT YOU DO
Our Key Account Management team is responsible for the overall development of the relationship with the customers and driving the partnership on a constantly growing success and revenue level. You ensure together with our Technical Project Managers and customer support/operations that our technology products are used and applied most efficiently by our clients. You are responsible for the revenue planning as well as for assuring that the revenue targets of your customers are met.
Prepare commercial offers for your accounts
Sell additional products to your accounts to increase mutual revenue
Manage deal structures, negotiate terms with customers, close contracts as well as overlook invoice issuing and payments
Secure our customer relationships
Manage customer expectations and ensure customers service standards are met
Coordinate a fast, reliable and successful delivery of each project and product to the customer with the Customer Success Management Team
Communicate customer product demand and tech trends from the market to our development and IT teams
Develop strategic account plans for customers based on customer and market analysis to increase their benefit and mutual revenue
Identify demand for new products or features and create associated business cases
WHAT YOU BRING
You impress us as a team player and outstanding communicator. Your DNA is customer service excellence. Your interest in technology and your ability to think abstractly provide the ideal background for success at Peakwork. You are comfortable working independently and ready to assume responsibility. In stressful situations, you keep cool, stay focused on the big picture and maintain a positive attitude. Furthermore, you should bring the following requirements to complement our team:
Bachelors’, Masters’ degree or equivalent qualifications, e.g., with a proven background in travel technology
3-5 years’ work experience in account management or similar positions
Entrepreneurial mindset, excellent ability to work independently
Strong sales and negotiation skills as well as intercultural communication skills
Significant interest in online and offline travel business models, previous experience in the travel industry is a plus
Flexibility and willingness to travel
An adaptable, clear and analytical thinker with the ability to work under pressure
Ideally technical understanding of Peakwork products
Very good MS office skills
Excellent oral and written communication skills in English, knowledge of the German language is of advantage
WHAT WE OFFER
Breakfast, lunch and drinks - all inclusive
Possibility of remote work & Workation
Discounts on the job bike and the job ticket
Regular internal and external training
Buddy programme: a long-standing professional supports you when you start your job
Unique teamwork and digital innovation
Legendary Peakwork parties - such as the summer party, Christmas party, carnival and our team events
Recharge your creative energy with football, darts and PlayStation with colleagues
A permanent employment contract, so you can also commit to us in the long term
Become part of our dynamic and highly motivated team of digital pioneers and start your career at Peakwork now.
We look forward to receiving your application. Please email salary expectations, the earliest possible starting date and information on how you found us at jobs[at]peakwork.com.
Please note that applications can only be accepted in PDF format.
Our HR Team
Would you like to join the Peakwork team, but still have questions regarding the career opportunities? Are you interested in getting to know us personally? Our HR team is happy to answer all your questions!