As Chairman of the Supervisory Board, Ralf Usbeck focusses on the company's strategic and innovative orientation. As CEO of Peakwork from 2009 to 2017, he led the company to grow from 5 to more than 200 colleagues.
In November 2013, Ralf Usbeck was awarded the international ‘Serial Innovator of Travel Technology’ award at the World Travel Market in London.
How did it all start? At the age of 23, Ralf founded Usbeck-Engineering GmbH, a company that managed the development of graphical information systems. In 2000, the company rebranded to TravelTainment and under the leadership of Ralf, one of the leading German Internet Booking Engines, consulting software for travel agents, as well as dynamic packaging solution were created. Six years later, in 2006, Ralf sold TravelTainment to Amadeus and as CEO of the Amadeus Leisure Group, he was dedicated to boosting the company’s worldwide leisure business.
As CEO of Peakwork, Ralf continued to innovate: Peakwork has developed the Exchange Data Format EDF, a uniform data format for all travel offers, as well as the innovative Player Hub Technology. Today, the largest tour operators worldwide, as well as incoming agencies, metasearch companies and airlines, all work with the Player Hub Technology.
Jan Gerlach is CEO of Peakwork, focused on strategic development, sales and global expansion. Prior to his appointment in October 2017, Jan was Chief Sales & Marketing Officer, responsible for the distribution of Peakwork solutions and customer implementation. Jan joined the team in August 2016 as Vice President Project and Key Account Management.
Jan Gerlach has spent more than 10 years in various management positions at Metro Cash and Carry HQ, in particular in the field of category management and marketing. Previously, he was a strategy consultant at OC&C Strategy Consultants. He graduated in Business Administration at the WHU in Vallendar, the US and France.
As Chief Operating Officer and co-founder of Peakwork, Michael Schmidt is responsible for both technical account management and project management. He keeps an eye on existing projects as well as focusing on the continuous development of customer relations through new strategic projects. With extensive experience of Peakwork’s operations, he understands most of the company’s strategic business areas, as over time he has been responsible for Product Development, Operations, Communications and more. Since 2009, Michael has led the company to grow from 5 to more than 200 colleagues.
Working for nearly 20 years in the travel technology business, Michael Schmidt started his career at Traveltainment, responsible for both the Project and Product Management divisions, playing a major part in the development of several new strategic products and projects.
As Chief Product Officer, Joao Gonzaga is responsible for Peakwork's product portfolio, improvement of innovation processes and for the end-to-end customer experience, ensuring timely launches of new products and features according to the Peakwork strategy and roadmap. To secure the stringent implementation of the company strategy, Joao has also taken over the role of Chief Technology Officer and is responsible for the software development and IT. He joined Peakwork in October 2017.
Prior to joining Peakwork, Joao Gonzaga was a senior executive and entrepreneur with over 20 years’ experience in building products in telecommunications, technology and internet industries. In a number of high-impact roles (CTO, COO, CPO and CEO), both at national and international level - Germany and USA - Joao led the development of top-rated products and services for mobile operators, brands and advertising agencies with regards to their mobile strategy and execution. Major clients included Vodafone, Deutsche Telekom, Coca Cola, Qualcomm, Samsung, BlackBerry, ESPN, MTV, Starwood Hotels, and Saatchi & Saatchi.
Markus Pfau focuses on software innovations at Peakwork. He is the expert behind some of the most important lines in the terabytes of Peakwork code. He is a co-founder of Peakwork and from 2009, acted as CTO responsible for the development team until October 2017.
Prior to his career at Peakwork, Markus Pfau was an entrepreneur in the fields of robotics and 3D graphics programming before he joined TravelTainment in 2002. As Director of Research & Development, he was a major force behind significant technological developments such as dynamic packaging.
Manuel Saballus is an experienced specialist in the field of dynamic packaging engines and travel technology. At Peakwork, he is responsible for international business development and consulting in the fields of packaging solutions for Airlines, Tour Operators, OTA’s and Metasearch companies.
Christian Andersen is Director Flight at Peakwork. He is responsible for strategic flight planning and the development of flight operators in the network. This includes the connection of new airlines, consolidators, flight brokers, flight suppliers and strategic IT partners. Christian advises Peakwork’s flight suppliers how to optimize sales and dynamic packaging using Peakwork technology.
Christian joined Peakwork in October 2013. Prior to this, he worked at TravelTainment for about five years as an airline specialist and flight product manager, particularly responsible for the strategic alignment of the company’s flight sector. During this time, Christian accompanied numerous airlines and consolidators on their way to touristic distribution - both in flight-only sales and dynamic packaging. He understands the airline business from many years of experience: He worked at LTU International Airways for more than 13 years, most recently as Coordinator Distribution Systems & Interline Affairs, so the needs and requirements of the airline distribution systems are very well known to him.
Dimo Pashov is a seasoned professional with broad knowledge of the Leisure Travel Industry and proven track record in Sales and Sales Management across multiple business verticals. As Head of Sales EMEA, he is responsible for sales in Europe, Middle East and Africa, with a focus on strengthening and expanding the Player-Hub network and securing new strategic partners and clients across these regions. Dimo has held various managerial positions at TeamAmerica, Tourico Holidays, TravelStoreMaker.com Inc. and others, where he has gained over 15 years of experience in Direct Sales, New Market Acquisition, Business Development and Account Management.
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